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Testimonials

We are proud of the professional service we offer our clients and we would like to thank them for their positive feedback: 

Len
Case manager
Statewide ABI, Melbourne City Mission

“I’ve developed a very good relationship with Independent Rehabilitation Services. largely because of the quality of the therapists, especially Katie and Esther, who I’ve had the most contact with. I’ve always found the service to be responsive and highly professional. Communication is easy, particularly with solving problems. I call Independent Rehabilitation Services first when I’m sourcing services for my clients with acquired brain injury. I recommend the service to anyone.”


Libby
Mother of James – client with ABI

“Katie was just an absolute dream – a saint! She worked with James in the early stages when he first came home. Independent Rehabilitation Services has been extremely helpful and have treated James and his family with so much respect. I was so happy about how they always involved him in the decisions – it gave him a bit of heart. The service is beyond what you would expect. I have only the highest praise and gratitude. I certainly would recommend this service.”


Ruth
Mother of Stuart – client with ABI

“He’s come along well with Esther – he does a big workout while at the gym. He does his exercises and he’s (exhausted) by the time he’s finished. Esther’s been with Stewart for a long time, for the past few years. She helped him walk and worked on his arm and leg. He’s now working a couple of hours on Mondays, Tuesdays and Wednesdays then on Thursday he does a cooking class in the morning and dancing in the afternoon. He loves going out.”


Brenda
Nurse Manager
St. Micheal’s aged care facility – high care

Robyn’s input with this client has achieved dramatic results. Robyn has been fantastic. She has worked extremely well with nursing and care staff, providing education and support. Her interaction with all residents is to be commended. One resident, who came to St. Michael’s from a rehabilitation centre, was told that she would never walk again. With Robyn’s knowledge, dedication and commitment to her profession, this resident is now walking. Naturally, the resident’s quality of life has improved immensely. When Robyn is assessing and developing her physio plans, she looks at the “whole person”. Well done Robyn and Thank you.


Joan
Wife of Walter – client with stroke

“The highest of praise! The patient, my husband, enjoys seeing all the therapists, Yvonne and Karen. Following his stroke, Walter has needed speech therapy the most and Yvonne sees him regularly. She is very, very good. Always on time, on the dot. I would recommend this service to others.”


Jan
Community Speech Pathologist
Applied Communication Skills

“Mary is a skilled occupational therapist who has an honest approach to problem solving and communication. The clients that we see together have had complex needs and Mary is willing to work with other therapists to integrate approaches and consequently achieve good outcomes for these clients. Mary is easy to contact and responsive to issues that arise. She is a very genuine person and is supportive of both her colleagues and her clients”


 

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